The interviewer will be carefully observing your communication skills to determine if you’re the kind of person who will be able to close deals with the company’s customers.
At the same time, the interviewer will be asking questions to learn more about your sales track record and professional accomplishments. Most sales interviews also rely heavily on behavioral interview questions, and this means that the hiring manager will want to explore your ability in the key competencies needed for success in a sales job — including ability to persuade, presentation skills, motivation, persistence, and others.
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What can you expect? While you may get some variations, you can be sure some form of the following questions will be presented in your sales interview:
1. What interests you most about this position?
This is probably one of the first — and most important — questions you’ll be asked. The interviewer will obviously want to know that you are interested in and good at selling.
It’s also important to demonstrate the research you’ve done on the company before the interview and talk about why you want to sell this particular company’s products and/or services. Talk about your admiration for the company’s sales strategies or product quality and explain how your past experience is relevant.
2. What motivates you?
A good salesperson must be motivated. The interviewer will want to know: do you have a passion for closing the deal?
While there’s no one right answer to this question, you must be able to convey enthusiasm for the sales career path and a desire to succeed. Discuss your personal sales style and comment on how this drives you during your sales calls.
Your interviewer will also expect you to be self-motivated, so be sure to explain that your motivation comes from within. Share an example of a time when you saw an opportunity and went the extra mile to make a sale.
3. How do you handle rejection?
To succeed in sales, you must be able to persevere in the face of rejection. Even the best salesperson hears a lot of no’s. In some sales jobs, you’ll be hung up on and even cursed out by potential customers.
The interviewer will want to know that you’ll be able to put yourself out there again and again. This is especially true for those in the early days of a sales career without a long track record of sales success.
Avoid answering in a way that might make them think you’re too sensitive for sales, but be honest. Who likes rejection? Nobody! And saying it doesn’t bother you can come across as disingenuous and rehearsed.
Instead, talk about how you use rejection as a motivator and an opportunity to learn.
4. Have you consistently met your sales goals?
Naturally, the interviewer will want to know about your sales history. The ideal candidate will have proven experience in meeting and exceeding sales goals.
Be prepared to talk about your greatest sales achievements. Refresh your memory before the interview so that you can comfortably cite numbers to demonstrate your success.
5. Sell me this pen.
That’s right, you may very well be challenged to show off your sales skills on the spot in the interview.
It’s an age-old sales interview trick, and the interviewer is likely hoping that the question will catch you off guard. Your response will show your capacity for thinking on your feet and prove your dexterity at selling anything
Good tricks to answering this question: Don’t sell the pen, sell the post-sale benefits, and don’t simply list the attributes, find out what the potential buyer is looking for.
The possible answers could be long ones, and you should be asking questions to ascertain what the buyer wants. If they say they want long ink-life, point out that the pen is guaranteed to last 3 years, and so forth. You’re not just selling the pen, you’re making it clear that the product is a necessity in the buyer’s life.
For more seasoned sales professionals, the interviewer may skip the fun and games with the pen and jump straight to asking you how you would approach selling the company’s products or services. Do your pre-interview homework so that you’ll be able to speak intelligently about the products/services and their benefits.
What are some other questions that have stumped you in sales interviews? Share them in the comments and we’ll address more sales interview questions and answers in a follow-up post.
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Photo Credit: LeoReynolds